You can also access the login page directly at. If you are not brought to our login page, please click the "Sign In" option at the top-right corner of our marketing site. I Don't See the Login Page When I Go to ĬlickTime uses cookies to remember how to load the page. ![]() I Need To Use a New Email Address To Log Into ClickTime.I Don't Remember My Password / My Computer Does Not Auto-Fill My Password on the Login Page.I Don't See the Login Page When I Go To.Of course, you can always contact for more assistance, but the majority of login issues will require your assistance to resolve, so we recommend reviewing these options before reaching out to our Support Team. If you have previously accessed ClickTime but are having difficulty doing so now, we hope one or more of these links will be helpful. Troubleshooting Steps (If You Have Logged Into ClickTime in the past) If you've gone through all of these possibilities and are still having difficulty, please have your local ClickTime Administrator contact ClickTime Support and we will be happy to help! Also be aware that some email systems also 'thread' similar messages together, so just be sure to open the most recent reset password email that you received.Please check your spam folder or escalate to your local network/email Administrator if you are certain you've used the right email to request the password, and your account is active. The "Reset Password" email has been caught by a spam filter (or other local setting).Please check with your local SSO contact for assistance. Your organization requires that you log in via a Single Sign-On (SSO) method.Please check with your supervisor/local ClickTime Administrator to make sure you are in the system and your login is active. Your ClickTime login is inactive OR your local ClickTime Administrator has not yet added you to the account.ClickTime cannot send password reset requests to any email that is not in our system, so in this case you'll likely want to check with your local Administrator to make sure you've tried logging in/requested a Reset Password to the right email address The email you've entered is not the same one as associated with your ClickTime login.If you have requested the "Reset Password" email ( described above) but have not received it, that means there is something about the email or account that is incorrect. ![]() I Did Not Receive the "Reset Password" Email This email will include the email address associated with your login, a button to create a password, and a link to the login page:Ĭreate a password for your account, click “Set Password and Sign In”, and you will be redirected into your account. When your local ClickTime Administrator adds you to ClickTime, you should receive a Welcome Email to the email address they used to create your account. I Don't Use an Email Address / Password to Log Into ClickTime (Single Sign-On)įirst Time Access (For New Users Who Have Been Added to an Existing ClickTime Account).I Need to Use a New Email Address to Log Into ClickTime.I Did Not Receive the "Reset Password" email. ![]()
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